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Like any product, eventually all mechanical things will wear and break. When it comes to your Truth window hardware, you can be assured that you have one of the best products on the market that is well engineered and fabricated.
But with a little yearly maintenance you can extend the life of your window and awning operators. It will involve minor maintenance such as cleaning, and lubrication but making time for this will give you years of trouble free operation and the products needed are available at your local hardware store.