What are your shipping terms?
All ordering and shipping information can be found on our Terms & Conditions page.
What if I need something that is not listed on your website?
We also stock many items which are not included in this Catalogue and we are constantly adding replacement parts. If you do not find the item you need, just ask! To be assured of the correct replacement send us a sample or email a picture of the part needed. If we cannot replace the part, it will be returned to you.
Wielhouwer Replacement Hardware are specialists in helping customers with hard-to-find parts.
You can submit the part details, measurements and photo through our Find A Part form with no cost or obligation.
How do I tell if the part is left or right handed?
Handing is determined on all casement, jalousie, awning and mobile home windows and patio door from the inside looking out.
Truth Hardware handing is determined from the outside looking in.